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I got hit by a driver that had erie insurance he lied about the acidend tnk god i recorded everithing he said it was not even him driving when i have him on video and they still have me waiting 1 month and still they hace not payed me saying that thay want to know why...
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Anonymous
Anonymous

Yeah just tried to get a quote over the phone or as the agent requested it will be emailed to me instead, okay not really a deal breaker but get this; after waiting for two pl...

1.7
#1227370
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Erie Insurance - Harassed by Erie

Erie Insurance and MJ Schuetz Insurance (Indianapolis, Indiana) are like a psycho ex-girlfriend that won’t take no for an answer. STAY AWAY!!! 10 months ago I sent them a written cancellation notice, as required for...wait for it...cancellation! They are still sending me invoices and have now turned me over to collections because I refuse to waste any more of my time sending them documentation. I’m very curious as to how many other people are facing this type of harassment
1.0
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Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
#1220066
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Erie took it upon themselves to excluded me from my policy due to a accident where a vehicle hit me from behind. I suffered a concussion through no fault of my own in (2015 )They got some something from my doctor stating that at this TIME I should not drive. They...
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#1207143
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Erie Insurance - Horrible Company

My son was in a fatal accident several weeks ago- they are refusing to pay the benefits owed and pay the bank for the car- said he was not a covered driver- I have been paying for his car insurance for over 4 years, discussed that he was an occasional driver of the car. This is about as low as you can go!
1.0
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#1205187
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Erie Insurance - Horrible company

Been with them over 10 years no claims, tickets or accidents. Had a flat tire they changed 2 years ago and juat got a statement saying they were charging me $104/year increase because of that. Tried calling, they dont care.
1.1
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Discounts and Special Offers
Diversity of Products or Services
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1176994
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I have contacted my Erie broker numberous times to cancel my auto policy because I have a new insurance carrier and its been a month and a half and they still have not cancelled my policy. They would owe me a refund since i paid through Aug. 2018. They keep saying that...
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#1173575
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Erie Insurance - Commercial Insurance

Purchased a commercial policy in December 31,2015 rates were good . Fast forward to coming year of 2018 policy increased almost 80% only because they changed the rates of trucks to a lower class . Then I moved to a different area code (mind you )1 mile from from previous address increased to $224.00 more a year . Total policy increase $2300.00 more a year . Total cost of policy to date $5000.00 . I’ve never made a claim or had a at fault accident.
#1172656
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I called Erie about a month ago and left a message about our privacy was violated by a. Employee of yours. They returned my call and the person that did call didn't get what I was saying and haven't heard anything back. So I will appreciate someone else take it over....
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1.8
I didn't like
  • How our privacy was violated
  • Customer service adjuster professionalism
#1169019
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I will just say this in a few words. I was in an accident where I hit a deer. I totaled my vehicle. I had my vehicle towed to a service station for storage. Erie lied to the service station owner and said I gave permission for my vehicle to be moved. Erie had the...
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#1151194
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Erie low balled damage, made decision that damage not covered. Later agreed damage was covered and then reluctantly increased, coverage. Contractors controlled additional amount Erie would pay, and contacted Erie directly. Erie directly made decisions with contractors...
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#1144549
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