Latest review first
I have contacted my Erie broker numberous times to cancel my auto policy because I have a new insurance carrier and its been a month and a half and they still have not cancelled my policy. They would owe me a refund since i paid through Aug. 2018. They keep saying that...Read more
Purchased a commercial policy in December 31,2015 rates were good . Fast forward to coming year of 2018 policy increased almost 80% only because they changed the rates of trucks to a lower class . Then I moved to a different area code (mind you )1 mile from from...Read more
I called Erie about a month ago and left a message about our privacy was violated by a. Employee of yours. They returned my call and the person that did call didn't get what I was saying and haven't heard anything back. So I will appreciate someone else take it over....Read more
I didn't like
- How our privacy was violated
- Customer service adjuster professionalism
I will just say this in a few words. I was in an accident where I hit a deer. I totaled my vehicle. I had my vehicle towed to a service station for storage. Erie lied to the service station owner and said I gave permission for my vehicle to be moved. Erie had the...Read more
Erie low balled damage, made decision that damage not covered. Later agreed damage was covered and then reluctantly increased, coverage. Contractors controlled additional amount Erie would pay, and contacted Erie directly. Erie directly made decisions with contractors...Read more
Good luck trying to get a claim paid.
Erie Insurance - Don't do it
Terrible, terrible, terrible, smoke and mirrors. My house was broken into its been five months and no money. I am going to have to hire an attorney to get this claim paid. Don't waste your money go with on of the big companies.
It has been over 24 hours since I have filed my claim and I have yet to hear from my adjuster. Whenever I call him, his phone goes straight to voicemail and 3 voicemails later - still no reply. I called the claims number to see if I could be reassigned adjusters and...Read more
Sold me policies for two vehicles that were parked 99% of the time and knew they were parked in front of a storage unit and a garage and sold me Insurance did not cover a fire that happened while it was sitting! Ruled it an act of God and paid nothing. They had sold me...Read more
We were broadsided our 2014 CRV Was repared when it should of been totaled.Erie never sent a agustet to look at the damage.We had several people in the know agree with us. IT WAS TOTAL JUNK AFTER THEIR FINISHED WORK. THE DEALERSHIP WAS OWNED BY MY ERIE AGENTS FATHER.....Read more
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