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1.0
Details

Update by user Sep 26, 2018

I contacted Mitchell Insurance Agency in Grove City Ohio, where I bought my policy. They provided me with a name and telephone number of a higher up in the company to contact. 9/26 I also contacted Nedveld Engineering by email and again asked for their inspector's...

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Review
#1362347 Review #1362347 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Policy Claim
Reason of review
Poor customer service
1.3
Details
Had water break in my home. Had to completely redo kitchen. Refused to pay my claim. No help from agents either. They made their decision before they ever saw the damage as evidenced by having their "experts" ready. I had estimates from several contractors for repairs...
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Review
#1358824 Review #1358824 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Cons
  • Lack of help from local agent
  • Get nothing in return
  • Rude home office
Reason of review
Poor customer service
Loss
$18000
Tags
  • Homeowners Policy Rip Off
1.4
Details
Erie Insurance review - Hail roof damage
How can the adjustor concede to damage to the ridge vents (they look as though they were beaten with a ball-peen hammer) than in the same sentence say there was no hail or hail damage. 3 BBB accredited roofing companies with A+ ratings disagree. Micki M...... the...
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Review
#1337094 Review #1337094 is a subjective opinion of poster.
Cons
  • Claims service
  • Horrid crooked adjuster
Reason of review
Poor customer service
Loss
$10000
Tags
  • Claim Denied
  • Noblesville Indiana

Erie Insurance review: I don't have a good agent or Auto &H0 premium

1.0
Details
After being with Erie for over 22 years, they have increased my Auto & HO's premium but I have only 50/100/50 auto coverage for a 2013 Honda Civic and am paying $901.00 per year for just 1 vehicle and 1,0096.00 fory HO's insurance per year and my agent sucks since I never hear from him!
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Review
#1336154 Review #1336154 is a subjective opinion of poster.
Service
Erie Insurance Auto Insurance
2.5
Details
Please trust my word. I had a total loss on a vehicle accident. My trucks value was $29809.00, I got a check for $22022.00. I have tried to speak to the adjuster but instead of looking in to facts he wanted to make accusations that I was lying about the Kelly Blue Book...
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1 comment
William F
#1533411

I had close to the same experience. Very poor company to insure anything through

Review
#1322155 Review #1322155 is a subjective opinion of poster.
I had homeowners insurance through Erie and let it expire because their rates were not even competitive (I had them for 10-15 years). They continued my policy for 3 months after the expiration date and then had the audacity to say I owed them $190+. ( they continued my...
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Review
#1319876 Review #1319876 is a subjective opinion of poster.
1.7
Details
My parents have been with Erie over 30 years, multiple family members with policies through them. Barely used home owners for anything, but then cast iron pipe is leaking, house is over 100 years old and they won't cover it. I'm seriously pissed and going with someone...
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1 comment
Anonymous
#1542101

It appears that you had a slow leak from a cast iron drain. I don't think any insurance company pays for plumbing repairs, but they will often pay to find and access the leakage, but only if there is covered damage, and he damage was sudden and accidental. *** Unfortunately, the length of time you are with a company does not determine coverage or non-coverage.

Review
#1313533 Review #1313533 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
I’ve only been an Erie customer for less than 5 months and couldn’t be happier I’ve decided to end my relationship with your company. Last month I called prior to the due date and paid my policy in full for the month of May, only for the “automatic payment system” to...
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Review
#1282729 Review #1282729 is a subjective opinion of poster.
Service
Erie Insurance Auto Insurance
Reason of review
Problems with payment
Loss
$274
Preferred solution
Let the company propose a solution

Erie Insurance review: Very poor customer services

My son was hit by a lady with Erie insurance and Maria Saunders is gonna call me and say I need I contact my insurance company because she’s saying she’s not at fault even tho she hit the back of my car. Maria Saunders was very rude on the phone when I was expecting that my car was hit in the back so it was definitely her fault she hung the phone up on me. I would never recommend this company to anyone very poor customer services
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Review
#1278690 Review #1278690 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim

Erie Insurance review: Address changes

3.0
Details
Hello my name is Ismael sidibe i would like to my physical address to be 18Golf rd upper darby pa 19082 and my mailing address to p.obox5590 Philadelphia pa19143 My phone number 2153005917 thank you.
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Review
#1267544 Review #1267544 is a subjective opinion of poster.