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After 30 years of being an Erie Auto policy customer, I am moving on. It is unfortunate to say the least but poor customer service and how they treat long time customers were my 2 major decision factors. After my husband had an accident March 21, which was not his...
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Company wrote 0 private or public responses to the review from Nov 19.
Anonymous
Anonymous

It's always best to vote with your wallet. Unfortunately, the length of your previous relationship with the company means nothing ... at all. Ever. It's insurance, the sketchi...

1.0
I didn't like
  • Would not recommend
#1403442
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Erie Insurance - Auto Claim Review
Erie Insurance - Auto Claim Review
Erie Insurance - Auto Claim Review
Erie Insurance - Auto Claim Review
Erie Insurance - Auto Claim Review
Erie Insurance - Auto Claim Review
Ilegally parked delivery truck with its back on the road and front facing an Hilton Garden Inn dropped its liftgate over the road and fell on my car damaging frame and puncturing a hole in the front windshield. 7:30pm on 12/18/2016. The truck had no lights on anywhere...
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Company wrote 0 private or public responses to the review from Dec 29, 2016.
Anonymous
Anonymous

You only have liability. Take the truck driver or truck company to court. If you try to take Erie to court, you will lose.

Anonymous
andy

OK...WHY WOULD Erie pay your claim if you only have liability ?Liability pays someone else if YOU damage them.Do you understand the types of insurance at all ?

I didn't like
  • Customer service
  • Claims service
#981637
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Erie Insurance - Defer, Deny, Delay
Over two weeks ago I spoke on the telephone with your adjustor Robert Thompson regarding Erie claim A 0000 1096603. It appears Robert is telling me that Erie is denying finding any damage to my roof or siding as a result of a tornado-related wind and hail storm which...
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Company wrote 0 private or public responses to the review from Sep 25.
1.0
I liked
  • Mitchell insurance in grove city
  • Agent
I didn't like
  • That they denied my valid claim
  • Service and coverage nor the adjustor
#1365657
Reply to reviews
Please trust my word. I had a total loss on a vehicle accident. My trucks value was $29809.00, I got a check for $22022.00. I have tried to speak to the adjuster but instead of looking in to facts he wanted to make accusations that I was lying about the Kelly Blue Book...
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Company wrote 0 private or public responses to the review from Aug 06.
Fink
QuarterlySnowshoe

I had close to the same experience. Very poor company to insure anything through

2.5
#1322155
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2018 F1 tornado hits Grove City 1-1/2 miles away as the crow flies from my house. My neighbor hood was spared the direct hit but sustained high straight line winds and wind-driven quarter size hail. My roof shingles and aluminum siding took a beating and should be...
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Company wrote 0 private or public responses to the review from Sep 21.
1.0
#1362347
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Had water break in my home. Had to completely redo kitchen. Refused to pay my claim. No help from agents either. They made their decision before they ever saw the damage as evidenced by having their "experts" ready. I had estimates from several contractors for repairs...
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Company wrote 0 public responses to the review from Sep 18.
1.3
I didn't like
  • Lack of help from local agent
  • Get nothing in return
  • Rude home office
#1358824
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Erie Insurance - Hail roof damage
How can the adjustor concede to damage to the ridge vents (they look as though they were beaten with a ball-peen hammer) than in the same sentence say there was no hail or hail damage. 3 BBB accredited roofing companies with A+ ratings disagree. Micki M...... the...
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Company wrote 0 private or public responses to the review from Aug 23.
1.4
I didn't like
  • Claims service
  • Horrid crooked adjuster
#1337094
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I’ve only been an Erie customer for less than 5 months and couldn’t be happier I’ve decided to end my relationship with your company. Last month I called prior to the due date and paid my policy in full for the month of May, only for the “automatic payment system” to...
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Company wrote 0 private or public responses to the review from Jun 18.
#1282729
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I have contacted my Erie broker numberous times to cancel my auto policy because I have a new insurance carrier and its been a month and a half and they still have not cancelled my policy. They would owe me a refund since i paid through Aug. 2018. They keep saying that...
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Company wrote 0 public responses to the review from Jan 21.
#1173575
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I had homeowners insurance through Erie and let it expire because their rates were not even competitive (I had them for 10-15 years). They continued my policy for 3 months after the expiration date and then had the audacity to say I owed them $190+. ( they continued my...
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Company wrote 0 public responses to the review from Aug 02.
#1319876
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