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After 30 years of being an Erie Auto policy customer, I am moving on. It is unfortunate to say the least but poor customer service and how they treat long time customers were my 2 major decision factors. After my husband had an accident March 21, which was not his...
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Company wrote 0 private or public responses to the review from Nov 19.
Anonymous
Anonymous

It's always best to vote with your wallet. Unfortunately, the length of your previous relationship with the company means nothing ... at all. Ever. It's insurance, the sketchi...

1.0
I didn't like
  • Would not recommend
#1403442
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Erie Insurance - Defer, Deny, Delay
Over two weeks ago I spoke on the telephone with your adjustor Robert Thompson regarding Erie claim A 0000 1096603. It appears Robert is telling me that Erie is denying finding any damage to my roof or siding as a result of a tornado-related wind and hail storm which...
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Company wrote 0 private or public responses to the review from Sep 25.
1.0
I liked
  • Mitchell insurance in grove city
  • Agent
I didn't like
  • That they denied my valid claim
  • Service and coverage nor the adjustor
#1365657
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2018 F1 tornado hits Grove City 1-1/2 miles away as the crow flies from my house. My neighbor hood was spared the direct hit but sustained high straight line winds and wind-driven quarter size hail. My roof shingles and aluminum siding took a beating and should be...
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Company wrote 0 private or public responses to the review from Sep 21.
1.0
#1362347
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Had water break in my home. Had to completely redo kitchen. Refused to pay my claim. No help from agents either. They made their decision before they ever saw the damage as evidenced by having their "experts" ready. I had estimates from several contractors for repairs...
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Company wrote 0 public responses to the review from Sep 18.
1.3
I didn't like
  • Lack of help from local agent
  • Get nothing in return
  • Rude home office
#1358824
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Erie Insurance - Hail roof damage
How can the adjustor concede to damage to the ridge vents (they look as though they were beaten with a ball-peen hammer) than in the same sentence say there was no hail or hail damage. 3 BBB accredited roofing companies with A+ ratings disagree. Micki M...... the...
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Company wrote 0 private or public responses to the review from Aug 23.
1.4
I didn't like
  • Claims service
  • Horrid crooked adjuster
#1337094
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Erie Insurance - I don't have a good agent or Auto &H0 premium

After being with Erie for over 22 years, they have increased my Auto & HO's premium but I have only 50/100/50 auto coverage for a 2013 Honda Civic and am paying $901.00 per year for just 1 vehicle and 1,0096.00 fory HO's insurance per year and my agent sucks since I never hear from him!
Company wrote 0 public responses to the review from Aug 22.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1336154
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Please trust my word. I had a total loss on a vehicle accident. My trucks value was $29809.00, I got a check for $22022.00. I have tried to speak to the adjuster but instead of looking in to facts he wanted to make accusations that I was lying about the Kelly Blue Book...
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Company wrote 0 private or public responses to the review from Aug 06.
Fink
QuarterlySnowshoe

I had close to the same experience. Very poor company to insure anything through

2.5
#1322155
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I had homeowners insurance through Erie and let it expire because their rates were not even competitive (I had them for 10-15 years). They continued my policy for 3 months after the expiration date and then had the audacity to say I owed them $190+. ( they continued my...
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Company wrote 0 public responses to the review from Aug 02.
#1319876
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My parents have been with Erie over 30 years, multiple family members with policies through them. Barely used home owners for anything, but then cast iron pipe is leaking, house is over 100 years old and they won't cover it. I'm seriously pissed and going with someone...
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Company wrote 0 private or public responses to the review from Jul 26.
Anonymous
JT

It appears that you had a slow leak from a cast iron drain. I don't think any insurance company pays for plumbing repairs, but they will often pay to find and access the leaka...

1.7
#1313533
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I’ve only been an Erie customer for less than 5 months and couldn’t be happier I’ve decided to end my relationship with your company. Last month I called prior to the due date and paid my policy in full for the month of May, only for the “automatic payment system” to...
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Company wrote 0 private or public responses to the review from Jun 18.
#1282729
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