Latest review first
After 30 years of being an Erie Auto policy customer, I am moving on. It is unfortunate to say the least but poor customer service and how they treat long time customers were my 2 major decision factors. After my husband had an accident March 21, which was not his...Read more
Company wrote 0 private or public responses to the review from Nov 19.
I didn't like
- Would not recommend
Over two weeks ago I spoke on the telephone with your adjustor Robert Thompson regarding Erie claim A 0000 1096603. It appears Robert is telling me that Erie is denying finding any damage to my roof or siding as a result of a tornado-related wind and hail storm which...Read more
Company wrote 0 private or public responses to the review from Sep 25.
- Mitchell insurance in grove city
I didn't like
- That they denied my valid claim
- Service and coverage nor the adjustor
2018 F1 tornado hits Grove City 1-1/2 miles away as the crow flies from my house. My neighbor hood was spared the direct hit but sustained high straight line winds and wind-driven quarter size hail. My roof shingles and aluminum siding took a beating and should be...Read more
Company wrote 0 private or public responses to the review from Sep 21.
Had water break in my home. Had to completely redo kitchen. Refused to pay my claim. No help from agents either. They made their decision before they ever saw the damage as evidenced by having their "experts" ready. I had estimates from several contractors for repairs...Read more
Company wrote 0 public responses to the review from Sep 18.
How can the adjustor concede to damage to the ridge vents (they look as though they were beaten with a ball-peen hammer) than in the same sentence say there was no hail or hail damage. 3 BBB accredited roofing companies with A+ ratings disagree. Micki M...... the...Read more
Company wrote 0 private or public responses to the review from Aug 23.
I didn't like
- Claims service
- Horrid crooked adjuster
Erie Insurance - I don't have a good agent or Auto &H0 premium
After being with Erie for over 22 years, they have increased my Auto & HO's premium but I have only 50/100/50 auto coverage for a 2013 Honda Civic and am paying $901.00 per year for just 1 vehicle and 1,0096.00 fory HO's insurance per year and my agent sucks since I never hear from him!
Company wrote 0 public responses to the review from Aug 22.
Please trust my word. I had a total loss on a vehicle accident. My trucks value was $29809.00, I got a check for $22022.00. I have tried to speak to the adjuster but instead of looking in to facts he wanted to make accusations that I was lying about the Kelly Blue Book...Read more
Company wrote 0 private or public responses to the review from Aug 06.
I had homeowners insurance through Erie and let it expire because their rates were not even competitive (I had them for 10-15 years). They continued my policy for 3 months after the expiration date and then had the audacity to say I owed them $190+. ( they continued my...Read more
Company wrote 0 public responses to the review from Aug 02.
My parents have been with Erie over 30 years, multiple family members with policies through them. Barely used home owners for anything, but then cast iron pipe is leaking, house is over 100 years old and they won't cover it. I'm seriously pissed and going with someone...Read more
Company wrote 0 private or public responses to the review from Jul 26.
I’ve only been an Erie customer for less than 5 months and couldn’t be happier I’ve decided to end my relationship with your company. Last month I called prior to the due date and paid my policy in full for the month of May, only for the “automatic payment system” to...Read more
Company wrote 0 private or public responses to the review from Jun 18.
Do you have something to say about Erie Insurance? What happened? What can we help you with?