Product: Erie Insurance Homeowners Insurance Clear all filters (15 of 15 reviews match)
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Erie Insurance in Plain City, Ohio - Dropped after filing a claim for water damaged from a dormer

I filed a claim for damage from a dormer that had been leaking due to improper repair when the roof was replaced a few years ago. in 2014 the roof was damaged by hail, repair was approximately 6800.00 which Erie paid. Filed a claim in 2018, withdrew it, Erie never paid a dime. Filed a claim June 2019 for ceiling damage due to dormer leaking, again cancelled that claim, paid out of my pocket. Got a letter from Erie saying they cancelled my policy due to to many claims.
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Review
#1681624 Review #1681624 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
1.3
Details
Had water break in my home. Had to completely redo kitchen. Refused to pay my claim. No help from agents either. They made their decision before they ever saw the damage as evidenced by having their "experts" ready. I had estimates from several contractors for repairs...
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Review
#1358824 Review #1358824 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Cons
  • Lack of help from local agent
  • Get nothing in return
  • Rude home office
Reason of review
Poor customer service
Loss
$18000
Tags
  • Homeowners Policy Rip Off
1.7
Details
My parents have been with Erie over 30 years, multiple family members with policies through them. Barely used home owners for anything, but then cast iron pipe is leaking, house is over 100 years old and they won't cover it. I'm seriously pissed and going with someone...
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1 comment
Anonymous
#1542101

It appears that you had a slow leak from a cast iron drain. I don't think any insurance company pays for plumbing repairs, but they will often pay to find and access the leakage, but only if there is covered damage, and he damage was sudden and accidental. *** Unfortunately, the length of time you are with a company does not determine coverage or non-coverage.

Review
#1313533 Review #1313533 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
1.6
Details
As explained to me: We have Erie’s “best” policy. However, it does not cover any form of slow leak, rotted pipe, broken pipe, etc. Only thing they cover is if your faucet pops off/washer explodes, etc., and floods your house and causes SUDDEN water damage. "Sudden...
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1 comment
Anonymous
#1524064

Sorry Charlie, I don't think any insurance company something that is rotted and been leaking for a long time. No insurance company cover the actual plumbing repair (maintenance) but most will cover the cost to tear-out and access the plumbing and put it back, but only if the loss itself is covered.

You are exaggerating what they won't cover because they did not cover your particular claim. Pretty much that hapens to your house that is sudden and accidental would be covered.

Review
#1251576 Review #1251576 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Cons
  • Get nothing in return
  • You pay a lot
Reason of review
Bad quality
1.8
Details
I was with Erie 30 years and only ever had 2 claims.I saved Erie thousands of dollars on my first homeowners claim. I found a water heater leak shortly after it started and stopped it, working through the night to vacuum out the water before it reached the walls. I...
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Review
#1066389 Review #1066389 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Cons
  • Treatment of loyal customer
  • Customer service and attitude
Reason of review
Poor customer service
Loss
$700
Preferred solution
Price reduction
Tags
  • Homeowners Policy Rip Off
1.0
Details
I have lost my trust and confidence in Erie Insurance for providing that coverage, and the risk with continuing with them is too high. I just went through my first and only claims experience with Erie, and it was the most negative experience with any company I have...
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5 comments
Anonymous
#1668624

Did you actually need a new roof or did you just want one because your neighbors got one and you didn't? You sound like a crybaby. Unless your roof had missing shingles and water leaking in through the top, why would a company allow you to defraud them with unwarranted claims?

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Review
#1016061 Review #1016061 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Reason of review
Bad quality
Preferred solution
I am dedicated to making consumers aware this is junk insurance.
1.0
Details
Two claims still open for over 2 years and claim adjusters shuffling feet. House looks like a war zone. Cannot use air or heat since the water damage caused Mold, have new tenants call water bugs (roaches) in a house that was appraised just below a million. One claim...
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1 comment
Anonymous
#1140371

Replacement costs means you are entitled to the full amount one the work is completed. You are paid a portion (ACV) then once you present documentation that the work is done, that is when you receive the rest.

Review
#821817 Review #821817 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Cons
  • Poor customer service
Reason of review
Problems with payment
1.0
Details
16 years of taking my premiums and tbe first time i call them ever last winter for busted frozen pipes they wont pay and this year they refuse as well for a leaking roof from an adjustor that walked worse than i do waiting for back surgery i had to hold a ladder for...
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Review
#736968 Review #736968 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Reason of review
Bad quality

Erie Insurance Homeowners Insurance Review

I pray no one is involved in a car accident or has a incident to which they have to use their homeowners insurance.But I pray the hardest no one has Erie Insurance.Nobody wants to deal with this company.
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Review
#616780 Review #616780 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Reason of review
Poor customer service

Contact Erie Insurance Customer Service

Website:
www.erieinsurance.com
Mailing Address:
100 Erie Insurance Place
Erie, Pennsylvania 16530-1104
United States
Phone:
(800) 367-3743
All Erie Insurance Contacts

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Erie Insurance reviews
We have our car and homeowners insurance with Erie. We have been with them for over 26 years. When a new agent took over they claimed they sent a bill for our homeowners insurance, a home inspection???, and a cancelation notice we got none of these, they also...
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2 comments
Anonymous
#1263210

Interesting. Been with Erie 20 years (home/auto), and never ever got a bill from the agent.

They always come directly from Erie. At one time, I would take the payment to the agency, but for the last 5 years or so, I pay it directly to Erie online.

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Review
#572251 Review #572251 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Insurance
Reason of review
Poor customer service