Product: Erie Insurance Customer Care Clear all filters (6 of 6 reviews match)
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I have contacted my Erie broker numberous times to cancel my auto policy because I have a new insurance carrier and its been a month and a half and they still have not cancelled my policy.They would owe me a refund since i paid through Aug. 2018. They keep saying that...
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Review
#1173575 Review #1173575 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
I called Erie about a month ago and left a message about our privacy was violated by a.Employee of yours. They returned my call and the person that did call didn't get what I was saying and haven't heard anything back. So I will appreciate someone else take it over....
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#1169019 Review #1169019 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Cons
  • Customer service adjuster professionalism
  • How our privacy was violated
Reason of review
Privacy
Preferred solution
Let the company propose a solution
call southbend arear to get car insurance quote only to get put on hold for 5 mins after that guy calls back states quote had to provide vin number so I did 1 hour 30 mins later no returned call from him so I call him back only to say im swamped well me tryn to give...
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#996745 Review #996745 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Reason of review
Poor customer service
I own a restoration contracting company that specializes in storm damage. My company has an A+ rating with the BBB and my entire squad is HAAG certified to recognize hail damage. I am currently restoring homes in a neighborhood that was subject to a pretty bad hail...
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#944751 Review #944751 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Reason of review
Problems with payment
If you are a LGBTQ person stay away from Erie Insurance Exchange. The company will give you the line that they are with the LGBTQ community but their agents are not. I am on my second agent and both of them are total BIGOTS. BEWARE!!! They want your money but I am...
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#940383 Review #940383 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Reason of review
Poor customer service

Erie Insurance Customer Care Review

1.1
Details
Horrendous customer service, it is non-existent. Agent won't return emails, 800 customer service number is completely useless...They won't help...they say you must contact your agent. MY AGENT DOESN'T RETURN CALLS!!!!!!!!!!!
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Review
#884361 Review #884361 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Reason of review
Poor customer service

Contact Erie Insurance Customer Service

Website:
www.erieinsurance.com
Mailing Address:
100 Erie Insurance Place
Erie, Pennsylvania 16530-1104
United States
Phone:
(800) 367-3743
All Erie Insurance Contacts

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