Product: Erie Insurance Claim Clear all filters (23 of 23 reviews match)
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Erie Insurance - Do Not Insure with Erie

1.0
Details
I had Erie for 35 years. I had total home coverage,I thought. Then a storm hit with high winds and damaging hail. I had holes in the side of my house. There was no matching siding to be found. Erie would not replace the siding on my home, quote, Erie doesn’t care about matching. 5 other homes so far had damage. They other homes did not have matching siding available and all got new siding. Other homeowners had State Farm, MetLife, Travelers and the only person who did not get all new siding was me since I am the only one who had Erie. The adjuster told me to paint my siding. This was not what I paid them for over the 35 years to be told they didn’t care when I needed them.
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Review
#1609784 Review #1609784 is a subjective opinion of poster.
Service
Erie Insurance Claim
Cons
  • Poor quality coverage
Reason of review
Bad quality
Loss
$11000
Preferred solution
Deliver product or service ordered
1.3
Details
While vacationing in Florida, we hit a stroller that had been tossed out of a truck. Called our agent in Cincinnati. From there, things got stupid. Since Erie isn’t in Florida, we were told that unfortunately we would have to do the legwork, get the car fixed and they...
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Review
#1593941 Review #1593941 is a subjective opinion of poster.
Service
Erie Insurance Claim

Erie Insurance in Oakmont, Pennsylvania - Claim denied

1.2
Details
Erie Insurance - Claim denied
Will shingles socket Windows. Company denied claim claiming the problems were man-made.
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Review
#1068574 Review #1068574 is a subjective opinion of poster.
Service
Erie Insurance Claim
Reason of review
Poor customer service
1.0
Details
The writer erie insurance ragrees with the estimate, but want to deduct $1300 because its not a new structure and third party claim. I totally disagree with this reasoning. Totally unfair. If u ever wondered whats wrong with this world, this is a perfect example. I...
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Review
#1039083 Review #1039083 is a subjective opinion of poster.
Service
Erie Insurance Claim
Reason of review
Poor customer service
1.6
Details
I was a customer with Erie for over 8 years.Over a year ago I was hit by a teenager with NO insurance, so in order to get my car fixed I had to submit a claim to my insurance company so I did.. I figure being a loyal customer and all they would definitely take care of...
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Review
#944139 Review #944139 is a subjective opinion of poster.
Service
Erie Insurance Claim
Cons
  • Eries treatment of a loyal customer
Reason of review
Order processing issue
Loss
$147
Preferred solution
Full refund
This company is a joke...they denied my claim easily for something on my house before i moved in, but they were more than happy to take my money and tell me it was insured for a year and a half.Then when I called to cancel my policy because I switched to Progressive...
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Review
#938219 Review #938219 is a subjective opinion of poster.
Service
Erie Insurance Claim
Reason of review
Poor customer service
I had to file a claim for New Appliances, Furance Repair and Spouting repair after high winds tore my spouting loose and flipping it back onto my electric line frying my Appliances.After a few e-mails with my Adjuster Troy I was extremely confused on the Replacement...
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1 comment
Anonymous
#1103277

After I posted this...in which I did while mad. I contacted my Agent and after a few hours this claim was resolved.

It seems there was some miscommunication on the documents we submitted to the Adjuster.

So hopefully you will go on to read my comment as I can't seem to delete my original post! I would like to say that within hours it was taken care of with total satisfaction in my claim!

Resolved
Review
#779866 Review #779866 is a subjective opinion of poster.
Service
Erie Insurance Claim
Reason of review
Order processing issue
1.0
Details
I am not a customer of Erie but a claimant. They took 5 weeks to evaluate a repair estimate. At every opportunity they delayed and did not respond to voice mails and emails. It has been a very frustrating experience. At the. End of it they have continued to delay by...
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Review
#773243 Review #773243 is a subjective opinion of poster.
Service
Erie Insurance Claim
Cons
  • Poor customer service
Reason of review
Poor customer service
I was explaining my claim to the Erie representative and was greeted by the rudest, raggiest, rep ever.Is this the type of representatives Erie hires? I absolutely will be changing from Erie Insurance after nearly 35 years. Erie clearly hires the cheap, laziest workers...
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Review
#759592 Review #759592 is a subjective opinion of poster.
Service
Erie Insurance Claim
Reason of review
Poor customer service

Contact Erie Insurance Customer Service

Website:
www.erieinsurance.com
Mailing Address:
100 Erie Insurance Place
Erie, Pennsylvania 16530-1104
United States
Phone:
(800) 367-3743
All Erie Insurance Contacts

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Erie Insurance reviews

Erie Insurance Claim Review

1.0
Details
I have a claim with Erie insurance & they are giving me a hard time they don't wanna pay out my claim poor customer service you ask to speak to a supervisor they don't want to put them on the phone im switchin back to State Farm
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Review
#690862 Review #690862 is a subjective opinion of poster.
Service
Erie Insurance Claim
Reason of review
Poor customer service