Product: Erie Insurance Auto Claim Clear all filters (20 of 20 reviews match)
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Erie Insurance in Alden, New York - Your adjuster are not willing to pay me what is owed to me

1.0
Details
Your a bunch of crooks that think they don't have to pay me
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Review
#1636658 Review #1636658 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim

Erie Insurance - Very poor customer services

My son was hit by a lady with Erie insurance and Maria Saunders is gonna call me and say I need I contact my insurance company because she’s saying she’s not at fault even tho she hit the back of my car. Maria Saunders was very rude on the phone when I was expecting that my car was hit in the back so it was definitely her fault she hung the phone up on me. I would never recommend this company to anyone very poor customer services
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Review
#1278690 Review #1278690 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
1.3
Details
Details ? Whats the point they *** up they handle my case like {{Redacted}} The car was to be totaled until a woman called Maria she respondet well we are not making a profit if we totaled so deal we fix it Then mechanic did shitty job left my car crippled and...
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Review
#1237769 Review #1237769 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Poor customer service

Erie insurance is not for Seniors

1.5
Details
My wife was hit by a uninsured driver,filed a claim with Erie they have treated this Senior so badly she has became very ill on top of her injuries
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Review
#1229789 Review #1229789 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Poor customer service
1.7
Details
I got hit by a driver that had erie insurance he lied about the acidend tnk god i recorded everithing he said it was not even him driving when i have him on video and they still have me waiting 1 month and still they hace not payed me saying that thay want to know why...
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1 comment
Anonymous
#1458488

Yeah just tried to get a quote over the phone or as the agent requested it will be emailed to me instead, okay not really a deal breaker but get this; after waiting for two plus hours for an email got impatient and called back to find out "Janet" from Germantown, MD office ask's me if i am up for renewal or need it tomorrow. How about i am shopping for better rates so i can compare and maybe if your rates are better i would have been a customer, but no you don't even give anybody a chance by not even giving them a quote you DA. Using the excuse that your too busy now and backed up, are you not getting paid to work!!!

Review
#1227370 Review #1227370 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Problems with payment

Erie Insurance - Horrible Company

1.0
Details
My son was in a fatal accident several weeks ago- they are refusing to pay the benefits owed and pay the bank for the car- said he was not a covered driver- I have been paying for his car insurance for over 4 years, discussed that he was an occasional driver of the car. This is about as low as you can go!
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Review
#1205187 Review #1205187 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Problems with payment
1.0
Details
It has been over 24 hours since I have filed my claim and I have yet to hear from my adjuster.Whenever I call him, his phone goes straight to voicemail and 3 voicemails later - still no reply. I called the claims number to see if I could be reassigned adjusters and...
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1 comment
Anonymous
#1399115

If it is a homeowners claim, call a Public Adjuster. They are advocates for the policyholders, they are licensed by your state. Do a google search to fine one.

Review
#1124938 Review #1124938 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Poor customer service
Preferred solution
Someone to contact me and handle my claim

Erie Insurance - Horrible experience!!!

Sold me policies for two vehicles that were parked 99% of the time and knew they were parked in front of a storage unit and a garage and sold me Insurance did not cover a fire that happened while it was sitting! Ruled it an act of God and paid nothing. They had sold me liability policies only that didn't cover anything unless they were being driven. The one vehicle had not touched the road and three years and had only Collision coverage. Totally ripped off!
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Review
#1114628 Review #1114628 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Problems with payment
We were broadsided our 2014 CRV Was repared when it should of been totaled.Erie never sent a agustet to look at the damage.We had several people in the know agree with us. IT WAS TOTAL JUNK AFTER THEIR FINISHED WORK. THE DEALERSHIP WAS OWNED BY MY ERIE AGENTS FATHER.. WHAT UP WITH ERIE INSURANCE...
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1 comment
Anonymous
#1453867

Same thing has happened to me ! Passenger side door that they fixed instead of replacing now leaks and window motor is failing along with my back hatch door.They sided with the original repair shop that there is nothing wrong even though I just got an estimate from another shop saying otherwise. They cut corners so they didn’t have to shell out as much money and the repair shop didn’t complain because they made thier money too!

Review
#1113084 Review #1113084 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Not as described/ advertised

Contact Erie Insurance Customer Service

Website:
www.erieinsurance.com
Mailing Address:
100 Erie Insurance Place
Erie, Pennsylvania 16530-1104
United States
Phone:
(800) 367-3743
All Erie Insurance Contacts

Erie Insurance Reviews

  1. 55 reviews
  2. 13 reviews
  3. 4 reviews
  4. 3 reviews
  5. 0 reviews
Erie Insurance reviews
1.6
Details
30 days ago my small truck was totaled by a drunk who got out and ran.Erie has handled this case . with no straight answer. Im told Im not covered right out of the gate by local agent then I call the co.Erie, and an adjuster is sent out a few days latter and Im told I...
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Review
#1108767 Review #1108767 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Order processing issue