Contact Information

Erie Insurance Phone Numbers

Toll-Free Number:

  • (800) 367-3743 24/7

Allentown-Bethlehem Office:

  • (610) 865-1911 2200 West Broad Street Suite #1 Bethlehem, PA
  • (800) 322-9026 Toll Free

Canton Office:

  • (330) 433-1925 4690 Munson Street, N.W. Canton, Ohio
  • (800) 362-6541 Toll Free

Charlotte Office:

  • (704) 442-9393 10715 David Taylor Drive, Suite 500 Charlotte, NC
  • (800) 473-3882 Toll Free

Claim Service:

  • (800) 367-3743 24/7

Columbus Office:

  • (614) 436-0224 445 Hutchinson Avenue Columbus, OH
  • (800) 282-1702 Toll Free

Erie Office:

  • (814) 451-5000 4950 West 23rd Street Erie, PA

Erie's Fraud Hotline:

  • (800) 368-6696

Fort Wayne Office:

  • (260) 432-5375 7609 West Jefferson Blvd, Suite #200 Ft. Wayne, Indiana
  • (800) 892-5655 Toll Free

Hagerstown Office:

  • (301) 797-5185 18544 Breeze Hill Drive Hagerstown, MD
  • (800) 533-5602 Toll Free

Harrisburg Office:

  • (717) 795-8200 4901 Louise Drive Rossmoyne Business Center Mechanicsburg, PA
  • (800) 382-1304 Toll Free

Home Office:

  • (814) 870-2000 100 Erie Insurance Place Erie, PA
  • (800) 458-0811 Toll Free

Illinois Office:

  • (309) 698-1825 Eastport Plaza 2409 North Main Street, Suite 200 East Peoria, IL
  • (888) 335-3743 Toll Free

Indiana Office:

  • (317) 848-3420 250 East 96th Street Suite 500 Indianapolis, IN
  • (800) 624-1620 Toll Free

Investor Relations:

  • (814) 870-7312

Johnstown Office:

  • (814) 262-6399 999 Eisenhower Blvd. Suite A Johnstown, PA
  • (800) 241-4209 Toll Free

Kentucky Office:

  • (859) 219-4900 1146 Monarch Street Suite 140 Lexington, Kentucky

Knoxville Office:

  • (888) 922-3743 Toll Free
  • (888) 921-3743 Toll Free Fax

Media Relations:

  • (814) 870-2593

Murrysville Office:

  • (724) 325-7700 1000 Murry Ridge Lane Murrysville, PA
  • (800) 553-3367 Toll Free

Philadelphia Office:

  • (610) 891-6400 1400 North Providence Road Suite #216 Rose Tree Corporate Center Media, PA
  • (800) 821-2902 Toll Free
  • (800) 562-6964 Toll Free Fax

Pittsburgh Office:

  • (724) 776-4000 301 Commonwealth Drive Warrendale, PA
  • (800) 922-1824 Toll Free

Raleigh Office:

  • (919) 460-4473 8000 Regency Parkway, Suite 200 Cary, NC
  • (800) 533-3982 Toll Free

Richmond Office:

  • (800) 322-3743 Toll Free
  • (800) 535-6477 Toll Free Fax
  • (804) 662-5400 Two Paragon Place Suite 600 6802 Paragon Richmond, VA

Roanoke Office:

  • (540) 989-8950 Colonnade Corporate Center 2820 Electric Road, Suite 100 Roanoke, VA
  • (800) 533-3743 Toll Free
  • (800) 535-6724 Toll Free Fax

Rochester Office:

  • (585) 214-5800 120 Corporate Woods Suite 150 Rochester, NY
  • (800) 333-0823 Toll Free

Silver Spring Office:

  • (301) 622-5200 12121 Tech Road Silver Spring, MD
  • (800) 492-2709 Toll Free

Tennessee Office:

  • (615) 371-1773 750 Old Hickory Blvd. Building 1, Suite 150 Brentwood, TN
  • (877) 810-3743 Toll Free

Waynesboro Office:

  • (540) 943-7000 100 Pelham Drive Waynesboro, VA
  • (800) 542-2250 Toll Free
  • (800) 535-6729 Toll Free Fax

West Virginia Office:

  • (304) 485-6900 3700 Poplar Street, Suite 200 Parkersburg, WV
  • (800) 642-1948 Toll Free
  • (800) 535-6458 Toll Free Fax

Windshield And Auto Glass Repairs:

  • (800) 552-3743

Wisconsin Office:

  • (262) 798-1941 Crossroads Corporate Center XIV 20300 Watertower Boulevard Suite 230 Brookfield, WI
  • (877) 740-3743 Toll Free
  • (877) 741-3743 Toll Free Fax

Workers’ Compensation Claims:

  • (855) 492-3665
Write review

does not support this feature.

Currently you can call only US numbers.

Corporate Office Address:

Erie Insurance Group
100 Erie Insurance Place
Erie, Pennsylvania 16530-1104
United States

Other Info:

Monday-Friday, 8 a.m. to 11 p.m.
Saturday, 9 a.m. to 4:30 p.m.

Help in Social Networks:

Summary of Erie Insurance Customer Service Calls

82 TOTAL
CALLS
29% SUCCESSFUL
CONNECTIONS
03:44 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Erie Insurance to Ask about:

Product/ Service Question:

  • “Varinsurance”
  • “I need my car insurance”
  • “Auto insurance”

Payments and Charges Question:

  • “Follow up on email re senior discount” , Review # 1630721
  • “Billing”
  • “To stop a payment from going forward”

Activation/ Cancellation Question:

  • “I want to cancel my house insurance”
  • “Renew”

Request for Information Question:

  • “Questioning”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Adding a vehicle too my policy”
  • “Accident”
  • “Claim”

Erie Insurance Rating Stats

1.4 out of 5 stars
based on 75 reviews
See all 147 reviews

Rating trend

About

Erie Insurance Terms of Service
Site, do not use the Site or download Content from the Site. Content within this Site for personal use only. Site (such as a downloadable image). THROUGH THE SITE MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. THROUGH THE SITE. ANY ERIE COMPANY, THE USER SHOULD CONTACT THE USER'S LOCAL ERIE AGENT. THE CLIENT'S SPECIFIC SITUATION. ADVICE, STATEMENT, MEMORANDUM, OR CONTENT WILL BE AT THE CLIENT'S SOLE RISK. USE, AND TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. Commonwealth of Pennsylvania, United States of America. United States, The User of company services are responsible for compliance with all local laws. Erie Insurance developed and offers certain social media channels for Erie Insurance fans and followers. In some cases, ERIE permits visitors to its social media channels to post comments and other materials ("Content").
To read more: https://www.erieinsurance.com/terms-of-use
Erie Insurance Privacy Policy
Thank The User for visiting Company's internet website ("Site"). The Client's privacy is important to www.erieinsurance.com and Website are providing The Client with this Erie Insurance Group Online Privacy Policy ("Online Privacy Policy") to give The Client of Erie Insurance information about how The Company manage information gathered from this Site managed by the Erie Insurance Group and its affiliates ("ERIE"). The User of Website may be required to provide certain information in order to use some of the functions on this Site ("Site Function(s)"). Each Site Function will provide guidance regarding whether and what information is necessary to utilize the function. Site Functions may be modified from time to time, and different functions may require different information. www.erieinsurance.com only use and disclose personal information collected through this Site as permitted or required by law in conjunction with Erie Insurance's' normal insurance operations.
To read more: https://www.erieinsurance.com/privacy-notice
Top Erie Insurance Services

Auto Insurance, Claim, Auto Claim

Erie Insurance Pros and Cons

Pros: Reasonable cost, Agent, Some agents are nice, Policy, Mitchell insurance in grove city

Cons: Customer service, Eries treatment of a loyal customer, Customer service adjuster professionalism, Would not recommend, Way they train their staff

Summary

Erie Insurance is American insurance company. It was founded in 1925 as auto insurance company. Today Erie Insurance provides multi-insurance services in 11 states and the District of Columbia. Company uses a network of independent insurance agents to promote its services. Company has over 4 million customers. Erie Insurance motto is "Above all in service". Erie Insurance offers a wide range of insurance services including auto insurance, homeowners insurance, personal property and liability, life insurance and retirement, business insurance. It is very easy to contact company representative in person, by phone, by e-mail and y mail. Erie Insurance is headquartered in Erie, PA.

Erie Insurance reviews and complaints

Erie Insurance is ranked 184 out of 1882 in Insurance category

Area Served

USA

Payment Methods

MasterCard

Edit Description

Erie Insurance Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Erie Insurance to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Allstate
Allstate
Has verified representatives
699 reviews
1.4
Compare
GEICO
GEICO
1196 reviews
1.4
Compare


Report
Write a review
Do you have something to say about Erie Insurance? What happened? What can we help you with?
Submit review Don't show this popup