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Erie Insurance review: Commercial Insurance

Purchased a commercial policy in December 31,2015 rates were good . Fast forward to coming year of 2018 policy increased almost 80% only because they changed the rates of trucks to a lower class . Then I moved to a different area code (mind you )1 mile from from previous address increased to $224.00 more a year . Total policy increase $2300.00 more a year . Total cost of policy to date $5000.00 . I’ve never made a claim or had a at fault accident.
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Review
#1172656 Review #1172656 is a subjective opinion of poster.
Service
Erie Insurance Auto Insurance
Reason of review
Pricing issue
1.8
Details
I called Erie about a month ago and left a message about our privacy was violated by a. Employee of yours. They returned my call and the person that did call didn't get what I was saying and haven't heard anything back. So I will appreciate someone else take it over....
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Review
#1169019 Review #1169019 is a subjective opinion of poster.
Service
Erie Insurance Customer Care
Cons
  • Customer service adjuster professionalism
  • How our privacy was violated
Reason of review
Privacy
Preferred solution
Let the company propose a solution
I will just say this in a few words. I was in an accident where I hit a deer. I totaled my vehicle. I had my vehicle towed to a service station for storage. Erie lied to the service station owner and said I gave permission for my vehicle to be moved. Erie had the...
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Review
#1151194 Review #1151194 is a subjective opinion of poster.
Erie low balled damage, made decision that damage not covered. Later agreed damage was covered and then reluctantly increased, coverage. Contractors controlled additional amount Erie would pay, and contacted Erie directly. Erie directly made decisions with contractors...
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Review
#1144549 Review #1144549 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Policy Claim
Reason of review
Order processing issue

Erie insurance

1.3
Details
Good luck trying to get a claim paid.
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Review
#1127366 Review #1127366 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Policy Claim
Reason of review
Problems with payment

Erie Insurance review: Don't do it

Terrible, terrible, terrible, smoke and mirrors. My house was broken into its been five months and no money. I am going to have to hire an attorney to get this claim paid. Don't waste your money go with on of the big companies.
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Review
#1127364 Review #1127364 is a subjective opinion of poster.
Service
Erie Insurance Homeowners Policy Claim
Reason of review
Problems with payment
1.0
Details
It has been over 24 hours since I have filed my claim and I have yet to hear from my adjuster. Whenever I call him, his phone goes straight to voicemail and 3 voicemails later - still no reply. I called the claims number to see if I could be reassigned adjusters and...
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1 comment
Anonymous
#1399115

If it is a homeowners claim, call a Public Adjuster. They are advocates for the policyholders, they are licensed by your state. Do a google search to fine one.

Review
#1124938 Review #1124938 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Poor customer service
Preferred solution
Someone to contact me and handle my claim

Erie Insurance review: Horrible experience!!!

Sold me policies for two vehicles that were parked 99% of the time and knew they were parked in front of a storage unit and a garage and sold me Insurance did not cover a fire that happened while it was sitting! Ruled it an act of God and paid nothing. They had sold me liability policies only that didn't cover anything unless they were being driven. The one vehicle had not touched the road and three years and had only Collision coverage. Totally ripped off!
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Review
#1114628 Review #1114628 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Problems with payment
We were broadsided our 2014 CRV Was repared when it should of been totaled.Erie never sent a agustet to look at the damage.We had several people in the know agree with us. IT WAS TOTAL JUNK AFTER THEIR FINISHED WORK. THE DEALERSHIP WAS OWNED BY MY ERIE AGENTS FATHER.....
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1 comment
Anonymous
#1453867

Same thing has happened to me ! Passenger side door that they fixed instead of replacing now leaks and window motor is failing along with my back hatch door.They sided with the original repair shop that there is nothing wrong even though I just got an estimate from another shop saying otherwise. They cut corners so they didn’t have to shell out as much money and the repair shop didn’t complain because they made thier money too!

Review
#1113084 Review #1113084 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Not as described/ advertised
1.6
Details
30 days ago my small truck was totaled by a drunk who got out and ran. Erie has handled this case . with no straight answer. Im told Im not covered right out of the gate by local agent then I call the co.Erie, and an adjuster is sent out a few days latter and Im told I...
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Review
#1108767 Review #1108767 is a subjective opinion of poster.
Service
Erie Insurance Auto Claim
Reason of review
Order processing issue