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30 days ago my small truck was totaled by a drunk who got out and ran. Erie has handled this case . with no straight answer. Im told Im not covered right out of the gate by local agent then I call the co.Erie, and an adjuster is sent out a few days latter and Im told I...
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1.6
#1108767
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I look forward to a yearly discount for being a good driver however, this year I received a increase due to a small claim regarding my windshield replacement due to a cement truck dumping chunks of hard cement out on the highway hitting my windshield causing a major...
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#1097282
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Wind damage to roof. Made claim. Adjuster came out. Sent three party check me, my husmand and adjuster had to sign. What? Roofer decided not to do job not enough money from erie and wont sign check so i can cash and get someone else. Erie wont reissue a check its been...
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Anonymous
FormerErieSucker1

Erie is absolute junk insurance, and their customer service is the WORST. They were NOT THERE WHEN WE NEEDED THEM. It is a joke (on consumers) that use them for insurance. ...

Anonymous
Anonymous

Erie is the worst insurance ever! I'm filing a complaint on the adjuster in Memphis, he is very rude and doesn't have good customer service skills. Don't ever get Erie this in...

#1072846
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Erie Insurance - NOT GOOD, DON'T COVER ARBS, DON'T REPAIR LAWNS

Had tramatic experience when 2 50' sestions of pine trees fell into our yard on 7/1/17 during storm. Damaging yard a some arbs. Erie wont civet lawn damage, and arbs. They concider arbs trees not shrubs so they dont have to pay for them unless they are struck by lightning. Changing insurance company. Erie rip off company. Get insurance somewhere else.
#1069284
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Erie Insurance - Claim denied

Erie Insurance - Claim denied
Will shingles socket Windows. Company denied claim claiming the problems were man-made.
1.2
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Reliability
Staff
Value for money
Website
Oakmont, Pennsylvania
#1068574
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I was with Erie 30 years and only ever had 2 claims. I saved Erie thousands of dollars on my first homeowners claim. I found a water heater leak shortly after it started and stopped it, working through the night to vacuum out the water before it reached the walls. I...
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1.8
I didn't like
  • Treatment of loyal customer
  • Customer service and attitude
#1066389
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March 15 I had a car accident – I was not at fault. 2 cars hit me where my car was completely totaled. Because 3 insurance companies are involved in this process, I was informed that I should file a claim with my insurer and Erie would pay me money within a few days....
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Anonymous
Anonymous

I called several insurance companies and Erie insurance, hands down was the highest priced insurance I was quoted for. Over double all the others I called

Anonymous
FromVA

And don't forget how lousy their homeowners insurance is either- horrendous claims experience and terrible customer service. Shouldn't even be in the insurance business. May...

1.0
I liked
  • Agent marta
I didn't like
  • Jeff cluchey
#1040953
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An Erie customer ran a red light and I hit them...at the scene the guy admitted to me and to the police officer that he had run the red light...so he was sited at the scene, but unfortunately not ticketed...they are saying the guy is now saying he thought he had a...
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1.0
#1040032
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My garage was ran thru by a gentleman who has insurance thru galvez insurance in bellefontaine. The writer erie insurance ragrees with the estimate, but want to deduct $1300 because its not a new structure and third party claim. I totally disagree with this reasoning....
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1.0
#1039083
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Had and accident with a customer from Erie's insurance. Because of the accident the body of my car was damaged, so was my sway bar broken. The insurance company covered the paint work and my car was back to new, however the sway bar was not fixed. I had to take it to a...
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#1034619
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